WEBSITE TERMS AND CONDITIONS FOR USE.
THESE TERMS AND CONDITIONS APPLY TO THE USE OF THIS WEBSITE AT WWW.SKGPERFORMANCE.COM and WWW.SKGPERFORMANCE.EU
BY ACCESSING THIS WEBSITE AND/OR PLACING AN ORDER, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS. USING THIS WEBSITE INDICATES THAT YOU ACCEPT THESE TERMS REGARDLESS OF WHETHER OR NOT YOU CHOOSE TO REGISTER WITH US OR ORDER FROM US.
IF YOU DO NOT ACCEPT THESE TERMS, DO NOT USE THIS WEBSITE.
The website is operated by: SKGPERFORMANCE LTD
We are registered for VAT and our VAT number is GB881034730
We collect personally identifiable information about you (your “Data”) through:
- the use of enquiry and registration forms
- when you purchase any of our products or services
- the provision of your details to us either online or offline.
The elements of your Data that we collect may include:
- Job title
- Company name
- Company address, phone and fax number
- Home address and phone number
- Mobile telephone number
- E-mail address
- Payment details such as credit card information
- Date of birth
- Educational history, work experience and other information from your CV if you provide this to us
- Market research data such as referral websites
If you are a user of any of our websites we may also collect information that we request from you regarding your use of the service or that we collect automatically about your visit to our sites.
Use and Disclosure of Personal Information
We use your Data for purposes which may include:
- providing our users with a personalised service
- processing orders, registrations and enquiries
- conducting market research surveys
- running competitions, prize draws and promotions
- providing you with information about products and services we offer (if you agree to receive such information)
We do not store credit card details nor do we share customer details with any third parties.
If you wish to receive information about SKG Performance products or services or from other carefully selected organisations about products or services they offer, please indicate your preferences using the consent boxes when providing us with your Data.
We may also disclose your information to business partners and to third party suppliers we engage to provide services which involve processing data on our behalf, successors in title to our business or in accordance with a properly executed court order or as otherwise required to do so by law. We reserve the right to fully co-operate with any law enforcement authorities or court order requiring or requesting us to disclose the identity or other usage details of any user of our sites.
We also use information in aggregate form (so that no individual user is identified by name):
- to build up marketing profiles
- to aid strategic development
- to manage our relationship with advertisers
- to audit usage of the site.
We use information from cookies for purposes which may include:
- identifying returning users, registrants and subscribers and to allow them to be presented with a personalised version of the site
- eliminating the need for returning users to re-enter their login details
- enabling you to move more easily around our sites
- tracking your use of our sites to better develop our sites in accordance with your requirements
- building up a profile based on your browsing patterns across our sites and third party websites, which enables us to make advertisements available to you that are more relevant to your interests
You can delete cookies from your hard drive at any time however this will mean that any settings such as your stored username and password will have to be reset. You can set your internet browser so that it will not allow cookies to be stored on your computer. This may reduce functionality of the site, prevent access to registration/subscription-only areas of the site and mean that certain features or content will not be available to you. Further information on how to prevent cookies from being stored on your computer can be found on http://www.allaboutcookies.org under the “manage cookies” section. Alternatively go to the help menu within your internet browser.
From time to time we may permit third party companies to set cookies on our sites for purposes which may include market research, serving advertisements, revenue tracking or to improve functionality of the site.
SKG Performance Ltd has appropriate measures in place to ensure that our users’ Data is protected against unauthorised access or use, alteration, unlawful or accidental destruction and accidental loss.
Transfer of Data
The Internet is a global environment. Using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing the SKG Performance websites and communicating electronically with us you acknowledge and agree to our processing of personal data in this way. By agreeing to our transfer of your Data to third party organisations for them to send you details of products and services offered (as detailed above) you are deemed to provide your consent to any transfer of your Data to organisations based outside the European Economic Area.
User Access and Control of Data
If you wish to amend any of the Data which we hold about you, or update your marketing preferences, please contact firstname.lastname@example.org or visit the “Contact Us” section of our website.
Children Under 14
We do not intentionally collect any information on children under 14 years of age. We will undertake to delete any details of such users where a parent or guardian has notified us that any such details have been obtained.
Changes to this Policy
Prices & Delivery
All of our prices are all supplied by default in GBP and do not include any additional items such as postage or shipping, or installation charges unless agreed otherwise.
We ship parts to most locations worldwide at current market rates. Delivery times vary according to product and destination. Please contact us for further details.
Prices are variable and can be modified at any time without prior consent or notification.
This offer does not include Channel Islands, Northern Ireland, and Southern Ireland, nether parts of Scotland or offshore locations.
Refund and Cancellation Policy
We hope you will be pleased with your purchase. Should you wish to return anything bought from us, we will be happy to refund or exchange a product provided it is in a fully resalable condition. Returns should be made within a resalable time (7 days) and in original, undamaged packaging.
If we find that the product has not been returned us in fully resalable condition, we reserve the right to refuse a refund on the item(s).
If you are returning an item because of an error on our part or because it is damaged or defective, we will refund the delivery charges incurred in sending the item to you and pay your costs of returning it to us.
Products we are Unable to Refund or Exchange
We are unable to offer a refund or exchange on any specially ordered or customised products. We will refund your original delivery charge when a product is faulty or damaged, but not when a product is simply unwanted.
Cancellation of Order
If you cancel your order, we will charge a cancellation fee of 25% of the full selling price.
Delivery of Goods
Please allow 2 days for delivery of goods to all UK Mainland destinations. For International orders delivery can take up to 1 week. Kindly note this is dependent on your countries’ customs which may delay orders and is completely beyond our control.
Whilst we try to maintain stock levels of the majority of goods we offer, we cannot always hold stock of large goods such as bumpers, etc. We always aim to contact you in the event of an item being out of stock.
None of the above conditions affect your statutory rights when goods are faulty, or not as described. For your rights of cancellation under the Consumer Protection Distance Selling Regulations http://www.dti.gov.uk/consumers/buying-selling/distance-selling/index.html.
Our contact details are as follows:
SKG Performance Ltd,
Unit D2 Dolphin Enterprise Centre, Evershed Way, Shoreham-by-Sea, West Sussex, BN43 6QB, United Kingdom
General email: email@example.com
Telephone number: 0333 103 9443