Terms & Conditions

WEBSITE TERMS AND CONDITIONS FOR USE.

THESE TERMS AND CONDITIONS APPLY TO THE USE OF THIS WEBSITE AT WWW.SKGPERFORMANCE.COM and WWW.SKGPERFORMANCE.EU

BY ACCESSING THIS WEBSITE AND/OR PLACING AN ORDER, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS. USING THIS WEBSITE INDICATES THAT YOU ACCEPT THESE TERMS REGARDLESS OF WHETHER OR NOT YOU CHOOSE TO REGISTER WITH US OR ORDER FROM US.

IF YOU DO NOT ACCEPT THESE TERMS, DO NOT USE THIS WEBSITE.

The website is operated by: SKGPERFORMANCE LTD

We are registered for VAT and our VAT number is GB881034730

 

Privacy Policy

SKG Performance Ltd takes the privacy of its users seriously. We are committed to safeguarding the privacy of our users while providing a personalised and valuable service. This Privacy Policy statement explains the data processing practices of SKG Performance Ltd. If you have any requests concerning your personal information or any queries with regard to these practices please contact us by e-mail at sales@skgperformance.com

Our sites contain links to third party sites which are not subject to this privacy policy. We recommend that you read the privacy policy of any such sites that you visit.

We collect personally identifiable information about you (your “Data”) through:

  • the use of enquiry and registration forms
  • when you purchase any of our products or services
  • the provision of your details to us either online or offline.

The elements of your Data that we collect may include:

  • Name
  • Job title
  • Company name
  • Company address, phone and fax number
  • Home address and phone number
  • Mobile telephone number
  • E-mail address
  • Payment details such as credit card information
  • Date of birth
  • Educational history, work experience and other information from your CV if you provide this to us
  • Market research data such as referral websites

If you are a user of any of our websites we may also collect information that we request from you regarding your use of the service or that we collect automatically about your visit to our sites.

Use and Disclosure of Personal Information

We use your Data for purposes which may include:

  • providing our users with a personalised service
  • processing orders, registrations and enquiries
  • conducting market research surveys
  • running competitions, prize draws and promotions
  • providing you with information about products and services we offer (if you agree to receive such information)

We do not store credit card details nor do we share customer details with any third parties.

If you wish to receive information about SKG Performance products or services or from other carefully selected organisations about products or services they offer, please indicate your preferences using the consent boxes when providing us with your Data.

We may also disclose your information to business partners and to third party suppliers we engage to provide services which involve processing data on our behalf, successors in title to our business or in accordance with a properly executed court order or as otherwise required to do so by law. We reserve the right to fully co-operate with any law enforcement authorities or court order requiring or requesting us to disclose the identity or other usage details of any user of our sites.

We also use information in aggregate form (so that no individual user is identified by name):

  • to build up marketing profiles
  • to aid strategic development
  • to manage our relationship with advertisers
  • to audit usage of the site.

Use of Cookies and Other Tracking Devices

We use cookies to help personalise your use of our sites. A cookie is a small piece of information which is sent to your computer’s hard drive by the web server so that the website can remember who you are. This information may include information relating to your use of our sites, information about your computer such as the computer’s IP address and browser type, demographic data and, if you arrived at our site via a link from third party site, the URL of the linking page. If you are a registered user or subscriber this may include your name and email address, which may be transferred to data processors for registered user or subscriber verification purposes.

We use information from cookies for purposes which may include:

  • identifying returning users, registrants and subscribers and to allow them to be presented with a personalised version of the site
  • eliminating the need for returning users to re-enter their login details
  • enabling you to move more easily around our sites
  • tracking your use of our sites to better develop our sites in accordance with your requirements
  • building up a profile based on your browsing patterns across our sites and third party websites, which enables us to make advertisements available to you that are more relevant to your interests

You can delete cookies from your hard drive at any time however this will mean that any settings such as your stored username and password will have to be reset. You can set your internet browser so that it will not allow cookies to be stored on your computer. This may reduce functionality of the site, prevent access to registration/subscription-only areas of the site and mean that certain features or content will not be available to you. Further information on how to prevent cookies from being stored on your computer can be found on http://www.allaboutcookies.org under the “manage cookies” section. Alternatively go to the help menu within your internet browser.

From time to time we may permit third party companies to set cookies on our sites for purposes which may include market research, serving advertisements, revenue tracking or to improve functionality of the site.

Some of our websites use web analytics services provided by Google, Inc. of which uses cookies to help us to analyse how users use the SKG Performance Ltd websites. The information generated by the cookie about your use of our sites (including your IP address) will be transmitted to and stored on servers in the United Kingdom. They will use this information for the purpose of evaluating your use of our sites, compiling reports on website activity for us and providing other services relating to website activity and internet usage. They may also transfer this information to third parties where required to do so by law, or where such third parties process the information on their behalf. They will not associate your IP address with any other data held by Google. If you wish to refuse the use of cookies by Google please visit http://tools.google.com/dlpage/gaoptout . You may also refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of SKG Performance websites. By using this website, you consent to the processing of data about you by those service providers in the manner and for the purposes set out above.

Security Policy

SKG Performance Ltd has appropriate measures in place to ensure that our users’ Data is protected against unauthorised access or use, alteration, unlawful or accidental destruction and accidental loss.

Transfer of Data

The Internet is a global environment. Using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing the SKG Performance websites and communicating electronically with us you acknowledge and agree to our processing of personal data in this way. By agreeing to our transfer of your Data to third party organisations for them to send you details of products and services offered (as detailed above) you are deemed to provide your consent to any transfer of your Data to organisations based outside the European Economic Area.

User Access and Control of Data

If you wish to amend any of the Data which we hold about you, or update your marketing preferences, please contact sales@skgperformance.com or visit the “Contact Us” section of our website.

Children Under 14

We do not intentionally collect any information on children under 14 years of age. We will undertake to delete any details of such users where a parent or guardian has notified us that any such details have been obtained.

Changes to this Policy

This policy is effective from 01 January 2015. From time to time we may make changes to this privacy policy statement to reflect any changes to our privacy practices in accordance with changes to legislation, best practice or website enhancements.

 

Prices & Delivery

All of our prices are all supplied by default in GBP and do not include any additional items such as postage or shipping, or installation charges unless agreed otherwise.

We ship parts to most locations worldwide at current market rates. Delivery times vary according to product and destination. Please contact us for further details.

Prices are variable and can be modified at any time without prior consent or notification.

This offer does not include Channel Islands, Northern Ireland, and Southern Ireland, nether parts of Scotland or offshore locations.

 

Refund and Cancellation Policy

We hope you will be pleased with your purchase. Should you wish to return anything bought from us, we will be happy to refund or exchange a product provided it is in a fully resalable condition. Returns should be made within a resalable time (7 days) and in original, undamaged packaging.

If we find that the product has not been returned us in fully resalable condition, we reserve the right to refuse a refund on the item(s).

If you are returning an item because of an error on our part or because it is damaged or defective, we will refund the delivery charges incurred in sending the item to you and pay your costs of returning it to us.

Products we are Unable to Refund or Exchange

We are unable to offer a refund or exchange on any specially ordered or customised products. We will refund your original delivery charge when a product is faulty or damaged, but not when a product is simply unwanted.

Cancellation of Order

If you cancel your order, we will charge a cancellation fee of 25% of the full selling price.

Delivery of Goods

Please allow 2 days for delivery of goods to all UK Mainland destinations. For International orders delivery can take up to 1 week. Kindly note this is dependent on your countries’ customs which may delay orders and is completely beyond our control.

Whilst we try to maintain stock levels of the majority of goods we offer, we cannot always hold stock of large goods such as bumpers, etc. We always aim to contact you in the event of an item being out of stock.

None of the above conditions affect your statutory rights when goods are faulty, or not as described. For your rights of cancellation under the Consumer Protection Distance Selling Regulations http://www.dti.gov.uk/consumers/buying-selling/distance-selling/index.html.

 

Contact Us

Our contact details are as follows:

SKG Performance Ltd,
Unit D2 Dolphin Enterprise Centre, Evershed Way, Shoreham-by-Sea, West Sussex, BN43 6QB, United Kingdom

General email: sales@skgperformance.com

Telephone number: 0333 103 9443